Shipping policy
1. SHIPPING AREA
Kylie Braids & Beauty ships to addresses within the contiguous 48 United States.
We currently do not ship internationally or to Alaska, Hawaii, or U.S. territories.
2. SHIPPING COST
Free Standard Shipping: $0.00
3. ORDER PROCESSING
Orders are normally processed within 1–2 business days after payment authorization.
Orders placed on Saturdays, Sundays, or U.S. federal holidays begin processing on the next business day.
Processing time is separate from carrier transit time.
4. DELIVERY TIME
Order Processing: 1–2 business days
Carrier Transit Time: 3–7 business days
Estimated Total Delivery Time: 4–9 business days
Business days are Monday through Friday and exclude Saturdays, Sundays, and U.S. federal holidays.
Delivery dates are estimates and may be affected by carrier delays, severe weather, high-volume periods, service disruptions, or incorrect shipping information.
5. SHIPPING CARRIERS
Orders may be shipped through USPS, DHL, UPS, or FedEx.
The carrier used for an order depends on the destination, package, and available service.
6. ORDER TRACKING
When tracking is available, customers will receive a shipment confirmation containing tracking information.
Tracking activity may take 24–48 hours after shipment to appear in the carrier’s system.
If tracking has not updated after 48 hours, contact info@KylieBraidsBeauty.com.
7. SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
Contact info@KylieBraidsBeauty.com within 24 hours after placing an order to request an address correction. Address changes are not guaranteed after processing or shipment has started.
Kylie Braids & Beauty is not responsible for delays caused by incorrect or incomplete addresses submitted by customers.
8. ORDER CHANGES AND CANCELLATIONS
Contact info@KylieBraidsBeauty.com within 24 hours after placing an order to request a change or cancellation.
Changes and cancellations are not guaranteed once processing or shipment has started.
9. DAMAGED OR INCORRECT ITEMS
Damage, a quality issue, or an incorrect item must be reported within 3 days after delivery.
Include your order number, a description of the issue, and clear photographs of the product, packaging, and shipping label.
For a confirmed damaged, defective, quality-issue, or incorrect-item claim, Kylie Braids & Beauty will be responsible for the approved return-shipping cost.
10. DELAYED OR MISSING PACKAGES
If a package is delayed, review the carrier tracking information first.
If tracking shows “delivered” but the package cannot be found, check the delivery area, household members, neighbors, and any carrier delivery notice before contacting us.
For additional assistance, email info@KylieBraidsBeauty.com with your order number and tracking number.
11. CONTACT US
Kylie Braids & Beauty
Website: https://KylieBraidsBeauty.com
Email: info@KylieBraidsBeauty.com
Phone: 【--】
Business Address: 1023 COLLEGE DR TEXARKANA, TX 75503
Customer Service Hours: Monday-Friday, 9:00 AM-5:00 PM Central Time (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays